SGD, Inc.

Behind every claim file is a team keeping the process moving.

Claims work takes patience, communication, and attention to detail. From reviewing documentation and supporting insureds and claimants to coordinating next steps and keeping operations running smoothly, each role helps deliver the level of service our clients expect.

This month, we’re celebrating SGD team members who bring experience, focus, and consistency to the work we do every day:

🎉 Daniel Meza, Senior Adjuster — 7 years
🎉 Humberto Ayala, Sr. Liability Adjuster — 4 years
🎉 Emily Vogel, Commercial Claims Examiner — 2 years
🎉 Melissa Beckham, Administrative Assistant — 1 year

Thank you all for your dedication and commitment over the years. Congratulations on another milestone with SGD!

Sometimes the most important question in a claim is: Who else may be responsible?

That answer is not always obvious at first. A property loss may involve a contractor. An auto accident may involve another driver. A workers' compensation matter may involve a third party. A product failure may point to a manufacturer, vendor, or installer.

When third-party responsibility may exist, SGD's Subrogation Team works to identify potential recovery opportunities before they are lost. Through careful fact review, documentation, and coordination with the appropriate parties, the team helps keep the recovery process on track.

A strong subrogation strategy can help maximize recovery opportunities long after the initial loss is reported.

Have a file with subrogation potential? Our team is ready to review it. 👉 https://loom.ly/uUGggWI

One missing document can slow down an entire cargo claim. ❌

Gathering the right information early can make a real difference in how smoothly the claim moves forward.

A few key reminders:

✔️ Report the loss promptly
✔️ Save bills of lading, invoices, and delivery records
✔️ Take photos of damaged goods and packaging
✔️ Keep communication records with drivers, carriers, and receivers

SGD handles cargo claims with the experience and attention to detail needed to get an accurate adjustment.

Need support with a cargo claim? Submit the claim today. 👉 https://loom.ly/kCjRaco

Wildfire and earthquake claims require experience, attention to detail, and a clear understanding of how damage can affect a property.

Our team handles complex property claims involving wildfires and earthquakes. These losses require careful investigation, clear documentation, and adjusters who know how to identify damage that isn't immediately visible.

To support that work, our team regularly undergoes earthquake damage training to help our adjusters evaluate structural concerns, property conditions, and claim details with confidence.

Need support with a property claim? Submit your claim today and let our team help. 👉 https://loom.ly/kCjRaco

We are packing up to head to Monterey to attend CIWA Summer Forum next week!

Our President, Peter Schifrin, will be speaking on Monday's panel, “Take the Pain Out of Claims: Multiple Perspectives, Better Outcomes.”

The discussion will look at the claims process from multiple angles, including the insurer, policyholder advocate, and attorney perspectives. Panelists will cover common challenges, evolving trends, and ways to create more collaborative claim resolutions.

We’re looking forward to a great conversation and the chance to connect with industry peers.

If you’ll be there, Peter would love to connect! Email us at [email protected] to set up a time before you head into town.

We're recognizing another outstanding group of team members celebrating work anniversaries this month!

Congratulations to:
🎉 Greg Freeman, Inland Marine Claim Supervisor / Executive General Adjuster — 33 years
🎉 Michelle Black, Office Manager — 21 years
🎉 Mary Ruiz, Team Reviewer / Administrative Assistant — 11 years
🎉 Hannah Victor, Administrative Assistant — 8 years
🎉 Gerald Brown, Senior Adjuster — 7 years
🎉 Kayla Jacks, General Adjuster — 7 years
🎉 Oscar Sanchez, Senior Adjuster — 1 year

Thank you for the commitment and the care you bring to your work every day. Congratulations on these milestones, and thank you for being an important part of the SGD team.

Construction season is ramping up, and so are the risks. ⚠️

From equipment damage to on-site injuries, timely reporting is key to keeping projects on track. Submit claims as incidents occur to ensure fast, efficient handling and minimize delays.

Don’t wait, report today, and let our team manage the claim from start to finish.👇
https://loom.ly/kCjRaco

Recovery opportunities can disappear when claim files move too quickly.

SGD’s Subrogation Team helps protect those opportunities with the right investigation, documentation, communication, and follow-through to pursue recovery from the appropriate parties.

Our team of dedicated Subrogation experts helps clients manage the entire recovery process, from identifying third-party liability to navigating complex legal and contractual issues. Whether the claim involves property, auto, workers' compensation, or general liability, our team works to protect recovery opportunities and keep the process moving.

Let us help speed up your client's recovery efforts 👉 https://loom.ly/uUGggWI

This month, we’re celebrating our team with June work anniversaries!

Please join us in congratulating:

⭐️ David Beaton, General Adjuster — 21 years
⭐️ Mark Martin, Executive General Adjuster — 15 years
⭐️ Kimberly Williams, Sr. Adjuster — 7 years
⭐️ Gerald Brown, Senior Adjuster — 7 years
⭐️ Ryan Swanson, Commercial Claims Examiner — 3 years
⭐️ Edith Doradea, Liability Adjuster — 2 years
⭐️ Telma Dorcey, General Adjuster — 2 years

We are grateful for the experience, dedication, and care each of you brings to the team and to the clients we serve.

Thank you for your commitment to dependable, quality claims handling.

Several members of the SGD Team had a great time attending the Combined Claims Conference in Orange County last month!

Events like this give us the opportunity to connect with industry partners, catch up with familiar faces, and stay engaged with the claims community we’re proud to serve.

Thank you to those who stopped by our booth and had some one-on-one time with our team. We appreciated the conversations and insights. We hope to connect with you all again soon.

Missed us at the conference? We’d still love to connect and have a conversation. 👉 https://loom.ly/uUGggWI