Synthesis CX Consulting
Personalized consulting services and classes for esthetic professionals - specializing in client experience and client management.
Taught by Jill Jodar, LE, author of Skinthesis: The Esthetician's Guide To Mastering Client Experience & Management
08/03/2026
Burnout isn't a badge of honor; it's a drain on your business and your wellbeing. In an industry built on high-touch care and emotional labor, setting boundaries is often treated as an afterthought, leaving practitioners exhausted and resentful.
In this session, we cut through the pressure of "people-pleasing esthetics" to explore how clear, communicated boundaries actually enhance client trust, improve retention, and safeguard your longevity in the treatment room. Learn how to implement and communicate strategies that protect your time and energy without sacrificing the high-end client experience your practice is known for.
Join me in the HHP Collective next Thursday, 7/23 at 4 PM PT! How honest conversations translate into better outcomes for your clients!
Not a member yet? Link in my quicklinks (use code Jill for a free month)! See you over there!
06/23/2026
Join me in the HHP Collective!
Discussing pigmentation treatment and other advanced skin treatment plans can be a tricky balance for practitioners, often creating a gap between client expectations and biological reality. This session focuses on the strategies for your consultation, onboarding, and post-treatment communications. We will discuss how to build a partnership based on transparency, patience, and professional authority. 🧡
You make sure your clients have a great experience all day long, do a little something for your experience, too! Let's make Practitioner experience a thing (PX? 😂)!
06/06/2026
See you Tuesday inside the HHP Collective! 🧡
06/03/2026
Tuesday night! Live inside the HHP Collective - let's talk CX strategies that include everyone! Non-brand or practice-specific ways to make everyone feel cared for. Happy Pride! 🧡 🏳️🌈
Experience
Do you have a system to monitor inquiries to your "contact us" page?
Don't lose a client before they even come in! 🧡
05/01/2026
Excited to be teaching inside Circadia's Business Accelerator on May 11th! We'll be breaking down how to handle "The Big Three" client management issues. 🧡
04/28/2026
Live Q&A coming up on Monday, May 4th!
Not a member? Use code Jill for a free month and come check it out! 🧡
All about the HHP Collective! Come and join me for a live next week - bring your client management questions! 🧡
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Contact the business
Website
Address
323 Geary Street Suite 220
San Francisco, CA
94102