Gemma's Hair Studio

CANCELLATION AND NO-SHOW POLICY
It is understandable that situations arise in which you must cancel your appointment. It is therefore requested that you provide at least 24-hour notice. This will enable another client who may be waiting for an appointment to be scheduled in that slot. APPOINTMENTS CANCELLED WITH LESS THAN 24-HOUR NOTICE WILL BE SUBJECT TO A $35.00 CANCELLATION FEE. Clients who do not show up for an appointment without a call to cancel will be considered a NO SHOW. CLIENTS WHO NO-SHOW WILL BE SUBJECT TO FULL CHARGE OF SCHEDULED SERVICE FOR THE MISSED APPOINTMENT. Cancellation and NO-SHOW fees are the responsibility of the client and must be paid in full before the next scheduled appointment. I understand that certain unavoidable circumstances may cause you to cancel within 24 hours. Fees in this instance may be waived. Thank you for your continued support!