Hairstudio.em

A LITTLE SALON RESET 🤍 PLEASE READ

I’ve been doing a lot of thinking lately about my business, my clients, and how I want things to look moving forward. I’ve realized that there are some boundaries I should have put in place a long time ago — and honestly, that falls on me!

I LOVE what I do. I love my clients, I love the relationships I’ve built with so many of you, and I’m incredibly thankful that you choose to sit in my chair. Some of you have been with me for years and have become so much more than “just clients.” 🤍

But somewhere along the way, I blurred the line between being accommodating and having no boundaries at all. 😂 So we’re doing a little reset!

COMMUNICATION 📱

One thing I hear occasionally is that I can be “hard to get ahold of,” and I completely understand why it may feel that way sometimes.

What you may not see is that I have clients contacting me through Instagram, my hair page, the salon page, my personal Facebook, text messages, Snapchat, and just about anywhere else you can send a message. 😂

That’s A LOT of separate conversations to keep up with while I’m also behind the chair working with clients throughout the day.

Things WILL occasionally fall through the cracks. It is never intentional and it absolutely does not mean that I don’t value you.

Going forward, please use my personal phone number for ALL salon and appointment communication. (Please comment if you want my number so I can DM you)

Please allow 24–48 business hours for a response.

And PLEASE follow up with me if you haven’t heard back! I genuinely do not mind a “Hey girl! Just following up on this!” Or even my girls who have sense of humor “what did I say about you answering my text 🤣” Sometimes I open something while I’m working, intend to respond later, and completely forget. I’d much rather you double text me than think I’m ignoring you! My real clients know!! 👏🏼👏🏼

I also want to gently remind everyone that I have a life outside of the salon. 🤍 I’m a wife, dog mom, daughter, sister, friend, and human being before I’m a hairstylist. It’s my it’s my job and my passion but it’s not my identity! I can’t be available from early morning until midnight every day, and messages sent late at night, early in the morning, on weekends, or during my time off may not receive an immediate response.

APPOINTMENT REMINDERS 🗓️

Appointment reminders will be sent as a courtesy.

Ultimately, it is each client’s responsibility to remember the appointment that was booked. Not receiving, seeing, or responding to a reminder does not waive a cancellation or no-show fee.

Please double-check your appointment date and time when booking and add it to your personal calendar!!

LATE ARRIVALS ⏰

I completely understand that life happens! Traffic happens, kids happen, work happens — I’ve been late before too.

I allow a 10-minute grace period.

After 10 minutes, I may have to modify your service depending on what we have time to complete without affecting the clients scheduled after you.

At 15+ minutes late, your appointment may need to be rescheduled and may be considered a late cancellation.

I don’t want to rush your service, and I also don’t think it’s fair for the next client to have their appointment start late because the appointment before them arrived late.

If you know you’re running behind, please let me know as soon as possible!

CANCELLATIONS & RESCHEDULING 🤍

I completely understand that sometimes appointments have to be changed. I’m never going to be upset with someone for having something come up!

However, when an appointment is cancelled at the last minute, especially a large color appointment, I often cannot fill several hours of my workday with such short notice.

Going forward:

• Cancellations/rescheduling with less than 48 hours’ notice will be subject to 50% of the scheduled service total.

• Same-day cancellations may be charged 100% of the scheduled service.

• Any outstanding cancellation fee must be paid before booking another appointment.

Rescheduling an appointment within the cancellation window is still considered a late cancellation. Moving the appointment doesn’t replace the several hours that were reserved for you that day.

Of course, true emergencies happen, and those situations can always be communicated with me. Y’all know me! I’m always gonna do my best to work it out with yall and avoid this! But if I’m feeling like I’m being taken advantage of … I’m sure gonna implement it!

NO-SHOWS

If you do not show up for your appointment and have not contacted me, 100% of the scheduled service total will be due before another appointment can be booked.

Repeated no-shows or last-minute cancellations may result in being unable to book future appointments with me.

This is never personal. When you reserve an appointment, I’m reserving that portion of my workday specifically for you. If you don’t come, I don’t get that time back or have another way to make that income.

COLOR APPOINTMENTS 🎨

Inspiration pictures are ALWAYS welcome — please bring them! They help us communicate about what you love and what you’re envisioning.

However, inspiration photos are inspiration rather than a guarantee of an identical result.

Your starting color, previous color history, hair condition, density, length, home care, and many other factors affect what we can safely achieve.

Some transformations simply cannot or should not happen in one appointment.

The integrity of your hair will always come before achieving a certain color in one session.

If I believe something will compromise your hair, I will tell you and we’ll come up with another plan together.

PRICING & EXTRA PRODUCT

Service prices may vary depending on hair length, density, amount of product needed, additional bowls of color/lightener, time required, and the desired result.

Any quote given before seeing/starting the hair should be considered an estimate unless otherwise stated.

I will always do my best to communicate additional costs with you so there aren’t surprises at checkout.

SERVICE ADJUSTMENTS

I want every person who leaves my chair to LOVE their hair.

If you have a genuine concern with something we did during your appointment, please contact me within 7 days so I have the opportunity to address it.

Adjustments apply to correcting the service we originally agreed upon. Deciding afterward that you’d rather be darker, lighter, warmer, cooler, shorter, etc. is considered a new service rather than a complimentary adjustment.

Please communicate with me! I would much rather know that something isn’t feeling right and have the opportunity to talk about it than have you quietly be unhappy.

AFTER-HOURS APPOINTMENTS

Appointments requested outside of my normal working schedule, including days I would normally be off, are not guaranteed and may include an additional after-hours fee.

My days off are important to me and my family, just like yours are to you. 🤍

GUESTS

Whenever possible, please come to your appointment individually unless we’ve discussed otherwise beforehand.

This helps me keep the salon environment comfortable and allows me to focus completely on YOU and your service.

AND FINALLY… 🤍

Policies aren’t something I particularly enjoy enforcing. If anything, I’ve probably been TOO lenient because I care about my clients and never want anyone to feel like they’re “just a number” to me.

But I’ve learned that I can be a caring, accommodating stylist AND have boundaries.

My time matters.
Your time matters.
My other clients’ time matters.
And my life outside of the salon matters too.

These policies aren’t being created because I don’t appreciate my clients — they’re being created because I want to continue loving my career and giving the person sitting in my chair the attention and energy they deserve.

And to my clients who already communicate with me, show up on time, give appropriate notice, follow up when I accidentally miss a message, respect my time off, and have given me grace over the years…

THANK YOU. 🥹🤍

You make my job so enjoyable, and I appreciate you more than you probably realize.

I’m incredibly grateful for the clientele I’ve built and excited for this next chapter of my business.

Thank you for respecting these changes, respecting my business, and most importantly, continuing to trust me with your hair. 🤍

These updated policies will go into effect August 13th, 2026

Love ya, BYE 🕺🩵✂️👩🏻‍🍳

A beautiful blonde for your Wednesday night scroll 🙂‍↕️

My only color opening for the whole week 💗✌🏼

TOMORROW AT 3:30! Don’t miss out DM me! 💛

Message me to book your last min appointment this week 🧡

Opening my day up on Thursday!! Color appointments available at:
12pm
4pm

Message to book 💛

✨ CONTENT MODEL CALL ✨

I’m looking for ONE lucky girl who’s ready for a major hair transformation. 🤍

I’ve been wanting to create more behind-the-scenes content and transformation videos, so I’m offering a heavily discounted appointment in exchange for letting me film the process.

Here’s what I’m looking for:
• 🤎 Natural brunette (or someone who hasn’t colored their hair in a long time including highlights, needs to be mostly or all brunette)
• ✂️ Willing to trim off old color if needed
• ✨ Ready for a BIG, bright, buttery blonde transformation with a soft, lived-in grow out
• 📸 Comfortable being photographed and videoed throughout the appointment

This isn’t a giveaway—it’s a discounted model appointment for someone who’s been dreaming of going blonde while helping me create beautiful content.

If this sounds like you, comment a 🤍 below or send me a message with:
• A current photo of your hair
• A photo of your dream hair
• A brief history of your hair (color, bleach, etc.)

I can’t wait to create something beautiful! ✨

A glimpse from today ☁️