Kiehl’s was founded as an apothecary in New York’s East Village neighborhood over 160 years ago. Let us know how we can help you with your skincare needs.
General Community Guidelines:
We are committed to safeguarding both openness and respect of other people’s rights; we encourage open, honest conversations. Kiehl’s does not endorse any opinions on this page not specifically posted by us. Please be polite to other Kiehls’ Australia and New Zealand fans and treat each other as you would like to be treated. With this in mind, we ask that you adhere
to the following guidelines. When using this Page, you commit not to post comments and/or contents that:
- Are illegal or illicit;
- Are injurious, obscene, defamatory, malicious and/or that may incite to violence, discrimination, xenophobia and/or racism;
- Are not respectful of the privacy and/or rights of others (including image rights and intellectual property rights);
- Are politically oriented and/or which have proselytizing purposes;
- Have promotional or advertising purposes or that are intended for personal enrichment;
- Participate in diverting the Page from its intended purposes, including, but not limited to, using it as a dating service;
-Distribute personal information or any information or content capable of upsetting the sensibilities of the young;
- Disclose information permitting to identify directly or indirectly a person without prior express consent, including the name, email address, postal address, and phone number;
- Are directly or indirectly linked to illegal activities, including, but not limited to intellectual property and image right infringement;
- Requires registration in order to view, or any site that prompts an automatic download;
We would like to stress that you are responsible for the comments you post and that you must hold all necessary rights and/or authorisations with respect to any applicable content that you wish to publish on this Page. If you post here, create content for us or feature our product in your content, it will mean you give us permission without limitation to use/edit/crop/stylise/digitise or alter that content here, in New Zealand and all around the world. The contents that we post on this Page (especially those displaying our brands, products and/or models) are protected by intellectual property rights and/or image rights. We solely authorise you to consult these contents for your personal and private use. Our prior consent is required for any other right you may wish to have on these contents. In the event of non-compliance with the principles described in these Guidelines and/or with the Conditions of Use of the platform hosting this Page, we reserve the right to disable your access to this Page and/or inform the editor of the platform hosting this Page. Influencer content Guidelines:
Our goal as part of the L’Oréal Group is to “share beauty with all”. We’ve created these community guidelines with the hope that everyone who comes into contact with our company will feel more positive and more beautiful after interacting with us. So, with that in mind.
• These community guidelines apply to everyone who posts content or whose content we use on L’Oréal’s Social Channels – whether you’re here just to give us an opinion or you’re writing about a free sample you’ve received.
• By law, if we give you a sample to try, we need you to outline that you received something for free from us – a simple hashtag: #samp #freebie #ad #promo #spon will keep all of us on the right side of the law.
• Keep your posts clean – no nudity, no sex, no swearing, nothing illegal or unlawful and keep it tasteful.
• Be respectful – people all around the world view the posts on our Social Channels – don’t be racist, speak badly about another nationality, culture, race or religion or those who have a different sexual orientation to you or are disabled.
• Make sure everything you post is your work or belongs to you. Don’t copy or use logos/pictures that you didn’t create (as this breaks international intellectual property laws). If you post here, create content for us or feature our product in your content, it will mean you give us permission without limitation to use/edit/crop/stylise/digitise or alter that content here, in New Zealand and all around the world.
• Only scientists can make claims about what a product actually does – simply tell us honestly what a product did for you and don’t mislead or exaggerate!
• Anything obscene, abusive or that promotes violence or hate-crimes will be removed immediately.
• Consider this: if what you’re thinking to post were to go viral and ended up on the front page of your national newspaper, if it would embarrass you or your family, think twice before posting.
• Finally: the L’Oréal Group does monitor all its brand Social Media channels – anything not in line with the above guidelines will be removed and if we’ve sent you free product to write about, unfortunately this could mean we stop doing so.
