Luna Locks and Lashes

✨ A Little Update ✨

🔮 I’m currently looking into completing some up-to-date training to expand my skills and ensure I’m offering the very best service to all my lovely clients.

Because of this, some services may be temporarily limited while I complete my training. Thank you so much for your patience and understanding while I continue investing in my business and bringing you the best possible results. 🖤

If you have any questions or would like to check availability for a particular service, please don’t hesitate to message me.

Thank you all for your continued support – I can’t wait to share what’s coming next! 🖤✨

✨ PLEASE READ... ✨

Firstly, we just want to say a huge thank you to everyone who has booked with us since our online booking system went live. We've had a fantastic first couple of weeks, and we're so grateful for all of your support. It really does mean the world to our small business. 💚

Unfortunately, today we experienced our first no-show. An appointment was booked using a false phone number, and the client didn't attend. Sadly, this means we've had to introduce a booking deposit policy to help protect our appointment times.

From today:
🌿 A 50% deposit will be required when booking online.
🌿 The remaining balance will be paid at your appointment.
🌿 We have a 24-hour cancellation policy. If you cancel with more than 24 hours' notice, your deposit will be fully refunded.
🌿 Cancellations made within 24 hours, or failure to attend your appointment, will result in the loss of your deposit, and the remaining balance of the treatment cost will still be payable.

We never wanted to have to introduce this, but as a small business, missed appointments have a huge impact on us.
We also get charged 20% on all new client bookings whether they pay or not, so I have not just lost out on profit, but have been charged for that missed appointment.

We completely understand that emergencies can happen, and we'll always do our best to be fair and understanding where appropriate. If you need to cancel or change your appointment you can do so via the online booking system or messenger or phone call! 🩷

Thank you all for your understanding and continued support. And thankyou to everyone who has booked online (and turned up!)

We can't wait to welcome you into the salon. ✨🖤

✨🔮🖤

https://www.fresha.com/p/emma-mcbain-6465561?share=true&pId=176529

We are now live on Fresha so it’s so much easier to check out our services and book a appointment that suits you 🖤🔮

Head on over and take a look 💖

Emma McBain | Qualified in hair and lashes in Chesterfield | Fresha Emma McBain is a Qualified in hair and lashes at One Nine Three Hair and Beauty in Chesterfield. Speaks English. 18 appointments completed, member since Jun 2026. Book online with Fresha.