Stafford Hair

CANCELLATION POLICY UPDATE Dear Clients and friends
Over the recent few months , there has been surge in late cancellations and no show clients , we’ve had this problem on and off since lockdown but it’s now become a very regular and alarming concern , so we feel it’s important to insist that all clients pay a deposit ( without exception) in advance of their service , this deposit will obviously come off the end/final bill …..we need at least 48 hours notice in every cancellation to ensure the best opportunity to rebook the slot, there will be a cancellation fee of up to 50% on services if cancelled within 24 hours …… our team are paid by commission they are very busy stylists and colourists and rely on the regulatory and support of their clients for their livelihood …….. we have been accommodating understanding and sympathetic to clients who have had unavoidable circumstances over recent months but feel it’s important to reiterate the salon policies for clarification , we would also like to point out that rudeness bad behaviour and aggression towards our staff especially reception staff will not be tolerated , we are disappointed to have to release this message as we truly appreciate and respect our salon clients and customers and hope that long standing and new patrons appreciate that as a small business we can’t endure the inconvenience and financial cost of non attendants any further .
….We send reminder texts 48 hours in advance of your slot , there is the option to cancel at that stage , on the text by responding “no” with no cost incurred
With respect and thanks
Paul and Leisa Stafford

Just a reminder to all our clients , the salon is closed today , we will reopen tomorrow and the phones will be active from 9am , any questions or queries can be directed to the wearestaffordhair insta account ….
Thank you
Stafford team

📢 Attention, Stafford Hair clients! 📢

Our salon will be taking a short break from July 12th to July 22nd. We will re-open on July 23rd, refreshed and ready to rock. During this period, our phonelines will also be closed.

If you wish to schedule appointments for August, please get in touch with us this week before the break. We look forward to seeing you soon! 💇‍♀️✨

Where would we be without our mums ? Flowers and chocolates are nice but they don’t last so we thought we’d make your Mother’s Day gift a little easier …… why not treat your mum to a Stafford hair experience with one of our gift vouchers and we will give you 20% off the voucher value ….. so whether it’s a blow dry or haircut or even full colour and cut transformation you can make this Mother’s Day a little more special for a little less …..
So contact the salon on 02890662554 and quote MD1 for your 20% off Mother’s Day voucher

This offer can’t be used with any other offers or discounts .
Happy Mother’s Day